Privacy Policy

At Greenoak Capital, we take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it.

Information We Collect

We might gather personal information from you when you use our website, fill out forms, or communicate with us. This could include your name, email address, phone number, company name, and any other details you provide.

How We Use Your Information

Here’s how we might use the information we collect from you:

• To tailor your experience and respond to your needs.

• To improve our website based on your feedback.

• To provide customer service and support.

• To send you emails about updates, promotions, or other important information.

• To enable us to provide services to you.

• To respond to requests for information from you.

• To follow up with you after you request information to see if we can provide any further assistance.

• For statistical purposes and for market and product analysis.

• To develop and improve the products and services we provide and/or may provide to you and/or your organization.

• For our own administrative purposes (including, but not limited to, maintaining our records) and compliance purposes.

• For crime prevention and detection.

• To prevent or detect abuse of our services or any of our rights and to enforce or apply our terms and conditions and/or other agreements or to protect our (or others’) property or rights.

• To contact you (by telephone, fax, email, or other means) to let you know about products or services that we think may be of interest to you.

Data Security

We use various security measures to keep your personal information safe when you enter, submit, or access it. We have security procedures covering the storage and disclosure of your personal information to prevent unauthorized access and to comply with our legal obligations.

Third-Party Disclosure

We don’t sell, trade, or otherwise share your personal information with outside parties. This excludes trusted third parties who help us run our website, conduct our business, or serve you, as long as they agree to keep this information confidential.

To other organizations we may engage to perform, or assist in the performance of our services, or to advise us, provided that they will only be given access to your personal information to perform such assistance services or advice and not for other purposes.

We shall endeavor to ensure that any such organization undertakes to adopt appropriate security measures in respect of yours and others’ personal data.

Cookies

We might use cookies to make your experience on our website better. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Consent to Transfer of Data

All personal information about you that we acquire may be stored (by electronic and other means) and used by us in the following ways:

• To enable us to provide services to you.

• For our administrative and compliance purposes.

• To develop and improve our products and services.

• To prevent unauthorized access and maintain security.

• To comply with legal obligations and prevent fraud.

Transfer of Data Abroad

Data may be transferred to, stored, and processed in other countries, including countries that do not offer “adequate protection” for any purpose related to the operation of your account. Such purposes include but are not limited to processing of instructions and generation of confirmations, the operation of control systems, and the operation of management information systems.

Before doing so, we will put contractual arrangements in place to ensure the adequate protection of your information and we shall endeavor to ensure that any such contractual arrangements comply with widely accepted business best practices related to the protection of individual and corporate privacy and confidentiality.

Data may also become subject to the legal disclosure requirements of other countries. Provision of any data related to such legal requirements shall be strictly limited to the data mandated to be disclosed by law and no other information shall be disclosed voluntarily.

Changes to This Privacy Policy

We can change this Privacy Policy at any time, so please check it often. Any changes will take effect immediately upon being posted on the website. If we make significant changes to this policy, we will notify you here so you know what information we collect, how we use it, and when we might share it.

Your Rights

You are entitled to ask us for details of the personal information that we hold about you, the purposes for which it is being or is to be processed, and the recipients or classes of recipients to whom it is or may be disclosed. If you would like to request this information, please contact us. We may charge a fee for providing this information to you (details of which are available upon request). If you make a written request to us, we will also correct, delete, and/or block personal information from further processing if that information proves to be inaccurate.

Contact Us

If you have questions about this Privacy Policy, please contact us at contact@greenoakcapital.com